TherapyNotes Client Portal Instructions

The steps outlined below should guide you through this process.  Please call, text, email one of our client care coordinators should you have any questions.  We are happy to help!

  • Check your email inbox for an email from noreply@therapyportal.com with the subject Client Portal Login

  • Click on the link provided in the email

  • Enter your birthdate, name, and set your password. (You may use the portal again in the future, so save your password! If you ever need help resetting it, just contact our Client Care Coordinators.)

  • Click on the link provided

You are now in the client portal!  

You should be able to see your intake documents now. There are two types of documents in your intake bundle.  Some you can fill out without having to download them to your device.  The documents that are specific to The Healing Group will need to be downloaded, filled out, saved, then uploaded and electronically signed, using the following steps:

 1. Click “Review and Complete”

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2. Click “Download Original Document”

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3. Open the downloaded document on your device, fill out the information requested, then save it with changes

4. Go back to the Therapy Portal and click “Upload and Sign Completed Document”

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5. Click “Choose File,” select the document, then click “Open”

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6. To electronically sign, click “Next” then draw or type in signature and date

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7. Click “Apply Signature to Document”

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8. Scroll to the top of the page, and click on the link (in blue text and underlined) for any remaining documents

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For the documents that are not specific to The Healing Group, all you will need to do is:

  • Click “Sign Document”

  • Electronically add your signature and date

  • Click “Submit Completed Document”

Please note that you can also print off your forms and fill them out by hand. You can then scan them with a phone app such as Scanner Pro to create a PDF. If you choose this method, please note that you will need to create a separate scan/document for each form. Please do not resubmit the forms in one group. 

ACCESSING THE PORTAL

You can access the portal at any time by visiting TheHealingGroup.com or by going directly to: TherapyPortal/p/healing84047